FridgeVista help center
Find the right place to start.
Browse help topics, check the common answers, or send a private request. FridgeVista is built by a small team, so we read every message and always handle privacy and account-deletion requests.
Choose a help topic
Using FridgeVista
Inventory, shopping lists, expiry dates, reminders, and guest-mode questions.
Start a support requestAccounts & subscriptions
Sign-in, account recovery, Apple purchases, renewals, and restore help.
Start a support requestAI & recipes
Providers, photo recognition, recipe results, and usage limits.
Start a support requestBugs & crashes
Errors, broken screens, performance, and reproducible app problems.
Start a support requestPrivacy & account deletion
Data requests, permanent deletion, and help when you cannot sign in.
Start a support requestIdeas & translations
Feature requests, wording improvements, and English or Chinese corrections.
Start a support requestFridgeVista help center
Open a private support request
The request form collects the details needed to route account, privacy, billing, AI, and bug reports to the right place.
How quickly will I receive a reply?
FridgeVista is supported by a small team. We cannot promise a reply to every message, but privacy and account-deletion requests are always handled.
Can I get support without an account?
Yes. Guest users can submit a request using any email address where they want to receive a reply. Enter N/A when the form asks for an account email.
Should I ask for account deletion here?
Deleting from the app is faster: open Settings > Account > Delete account. Use the request form if you cannot sign in or the in-app option does not work.
What should I remove from screenshots?
Hide email addresses, names, passwords, API keys, payment details, and any other sensitive information before attaching an image.
Where do subscriptions get canceled?
Manage subscriptions through Apple in iOS Settings or inside FridgeVista under Settings > Plan & Usage. Deleting a FridgeVista account does not cancel an App Store subscription.